Never lose another customer to an unanswered question.

It gives website visitors someone to talk to while they are deciding whether to contact or hire you. It answers from your business knowledge, collects useful details, and asks you or your team when the customer needs a quote, appointment, exception, or other decision.

No. It’s not about replacing a human: it’s about CONNECTING to a human and getting stuff done in the real world. A typical chatbot either traps customers in an endless automated loop or leaves them waiting for a callback. Your Fellow Agent handles routine questions immediately, but the moment someone needs a real quote, an emergency repair, or an appointment, it connects directly to you with all the context so you can keep business moving.

No. It won't hallucinate because it is strictly trained on your data: your website, services, uploaded documents, and exact policies. Plus, you can train it more at any time: add custom Q&As, upload price lists, or correct an answer in one click. If a visitor asks something outside what you've taught it, it won't guess or make up promises; it flags you with the customer's details for a quick decision.

No. When the agent needs you, it can reach you through email, the dashboard, or Slack. Reply naturally and briefly. Your Fellow Agent uses your decision and the customer context to continue the conversation clearly.

With email follow-up enabled, customers can reply by email too. Your agent answers the questions it can handle and checks with you when it needs help.

Your agent answers what it knows immediately. If the customer needs a quote, appointment, or business decision that requires your input, the agent collects their details (email/phone) and lets them know your team will follow up. You get the lead with full conversation context in your email or Slack and can reply whenever you are free, even from your phone. Your agent formats your quick note into a clear reply and delivers it to the customer.

Yes. Connect to our MCP server to create your agent, add business knowledge, configure it, and test conversations. You use the browser to approve account access or pay. Your coding assistant can add the one-line install when it has access to your website. A developer can also connect your own business tools. Your agent can collect the details those tools need without automatically handing the conversation to your team. Read the setup documentation.

Yes. You can customize the agent's avatar (or upload your company logo), name, primary brand colors, welcome greeting, and desktop launcher style. On phones, a small translucent chat icon appears near the bottom on your selected side, without a photo covering the page.

Enter your website URL and Your Fellow Agent reads your services, products, policies, contact details, and useful FAQ material. You can rescan the site, add priority pages, upload documents, write custom answers, and correct it as your business changes.

Your first agent is typically ready to test in about 90 seconds, while lower-priority pages can continue learning in the background. You can review and train it before customers see it. The 14-day trial begins when the agent is first detected on your live website and does not require a credit card.

No. Paste one line of code before the closing </body> tag on your website. It works seamlessly with WordPress, Shopify, Squarespace, Wix, Webflow, or custom sites. Once installed, you can update your agent, customize its look, and train its answers from your dashboard without ever touching the code again.

No. The script snippet loads asynchronously using the standard HTML defer attribute, executing only after your main page and images have finished rendering. It has zero impact on Core Web Vitals (including Largest Contentful Paint and First Input Delay), weighs under 20KB gzipped, and uses scoped CSS so it never interferes with your website styles.

Not currently. It can collect preferred dates, times, project details, and contact information, then ask your business to confirm. It does not reserve calendar availability or promise an appointment on its own.

Choose Starter at $29 per month for 100 customer conversations, Business at $79 for 500, or Growth at $199 for 2,000. Annual billing includes two months free. Every plan includes full agent functionality with zero seat fees. Modest overage pricing keeps your agent live if a busy month takes you past the included volume, and if you ever pause billing, your widget seamlessly drops into contact-form mode so your site never breaks.

One customer thread or session counts as one conversation, no matter how many messages it takes to help that customer. Your replies are part of the same conversation and are never metered separately.

The installed widget switches to contact-form mode. Visitors can still send a message and leave their contact details, but full agent answers and the owner-reply workflow pause until billing is active. You can still test and improve the agent privately from your dashboard.

Yes. An agency can build and test an agent from a client's website, configure how it should respond, and invite the client's team when they are ready. Growth includes up to three agents across three websites and ten team seats. An agency workspace can pay for its clients together, or each client can pay directly. Service follows whichever account pays the bill. Contact us if you need more sites or help with installation.